Information we collect

We receive information that visitors choose to send to us when requesting quotations, technical support, product information, or business communication.

• Contact details such as name, company, email address, phone number, WhatsApp number, and country or region.
• Project information such as equipment interest, production requirements, capacity needs, and inquiry details.
• Basic website usage data that may be collected automatically, such as IP address, browser type, pages visited, referring pages, and approximate device information.

How we use information

We use inquiry and website information for practical B2B communication, quotation handling, website operation, and ordinary business record purposes.

• To communicate with customers and potential customers about filter cartridge equipment and production-line solutions.
• To process RFQ requests, technical discussions, service coordination, and export-related communication.
• To protect the website, prevent misuse, improve user experience, and comply with applicable legal obligations.

Sharing and service providers

This website is not operated for the purpose of selling visitors’ inquiry information. We may disclose limited information only when it is necessary to operate the website, respond to requests, support business communication, or comply with applicable obligations.

• Website hosting, security, analytics, email, messaging, logistics, or technical service providers that support site operation and inquiry handling.
• Professional advisers, authorities, or legal parties when required to protect rights, safety, compliance, or business obligations.
• Authorized employees and business teams who need the information to handle your inquiry or project communication.

Cookies and analytics

Our website may use cookies or similar technologies to keep the site working, understand visitor activity, measure page performance, protect the website, and improve content. You can manage or block cookies through your browser settings.

Some embedded tools or third-party links, such as maps, messaging links, video links, fonts, or analytics-related services, may operate under their own privacy practices. We recommend reviewing their privacy notices before submitting information on third-party websites.

Your choices and rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about how your personal information is used.

To make a privacy request, contact us using the details below. We may need to verify your identity and the scope of the request before taking action.

Data retention, security, and international processing

We keep personal information for as long as reasonably necessary for inquiry handling, business communication, service records, legal obligations, dispute prevention, and security purposes.

Because we serve international customers, information may be processed in China or other countries where our service providers or business partners operate. We use reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.

Children’s privacy

Our website is designed for business and industrial users. It is not intended for children, and we do not knowingly collect personal information from children.